Business

Using the customers of your business to help develop growth, sales, development and customer service is the way forward. One of the best ways of inviting more customers is to use a net promoter score which is usually based on a question such as “how likely are you to recommend such business to a colleague or friend?” [Read more…] about Help Your Business With A NPS

With an increasing number of people in the United Kingdom in raising debt it can be hard for many companies to keep this sort of debt on track. [Read more…] about Work For A Credit Firm? Then You May Need Some Software

Hosted diallers are usually used by telesales and marketing companies which hold software to hold a vast list of potential and previous customer’s telephone numbers. Using this it enables the call centre to ring many people all at once and once a call is connected, then the live operator can speak by using this software it detects when a call has been connected but also can detect when the call hasn’t been answered but can play a recorded message and the customer can either leave a message or answer a number of options once answering the call. [Read more…] about Hosted Diallers And How They Work

For many businesses the voice of the customer is extremely important to them. It allows them to capture customer experiences and feedback, collate all the information and act on it which in the long run will help the business develop and grow. [Read more…] about Grow Your Business By Listening To The Voice Of The Customer

Unless you have been living in a hole somewhere then you have probably heard of payment protection insurance claims. However just because you have heard of them doesn’t mean that you know what they are really about or whether you can make a claim.

[Read more…] about Payment Protection Insurance Claims