Finding a good company to carry out aerial installations can be tough. For a start there are just so many to choose from. Where are you supposed to start? Are they are all the same? In a word no. Aerial installers need to have appropriate training and know their stuff, otherwise you might end up with constant screen freezes and rubbish picture quality. So it’s a bit like choosing a plumber or an electrician. You need to someone qualified, skilled and reliable. It’s really not worth taking a chance over. So what questions do you need to ask for find if they are the right company for the job?
Before anyone starts work on aerial installations, you must check to ensure that the person or company has taken the time to fully understand your needs and requirements. They should also explain to you in plain English how they are going to go about the job, giving you a step by step guide that you, as a non engineer, can understand. If you feel that someone is deliberately trying to baffle you with jargon, be cautious. This might be a deliberate tactic to cover up other deficiencies. Good aerial installers won’t push or close you. They avoid using high pressure sales tactics and just want to give you sound advice and a good service. Again the hard sell may just be a diversion to conceal a lack of expertise and knowledge.
You must also check to see what support and backup they have behind them. Do they have an office they can call upon if anything goes wrong, which installation is prone to from time to time, no matter how skilled the installer. So do your homework, ask the right questions, shop around and you should be able to find a great company to carry out this work for you.